Experience
Senior UX Designer, Medical Devices • Verily
Jul 2020—Now
Product definition for hardware/software ecosystem in the medical device. Key project involves leveraging data and machine learning to deliver clinical tools for surgeons.
UX Designer, Hardware • Google
Feb 2019—Jul 2020
Product definition for multi-device hardware experiences with a focus on wearables. Developed roadmaps by collaborating primarily with User Research and Product Management to define, prototype, and evaluate product concepts.
Senior Designer • Fjord
Jan 2018—Jan 2019
(Matter acquisition) Connected Product Group UX Lead, coordinating long-term engagements across strategy, UX, research, visual, and industrial design. Designed, built, and launched a connected hardware product within 9 months. Key clients: Adero, American Girl
Designer • Matter
Jan 2017—Dec 2017
Designed a unified service & design system across wearable, personal, and public devices. Coordinated with client, design, and engineering partner agencies to launch the products. Key client: Carnival Cruises
Product Designer • Jawbone
Jan 2015—Dec 2016
Design Lead for UP health platform. Used user research, sensor data, and behavioral science to develop a new design language system, data visualizations, and product roadmaps across app and hardware. Experiences resulted in measured positive health outcomes for users.
Contact
San Francisco, CA
elack@alumni.risd.edu
eriklack.com
Education
Rhode Island School of Design
BFA with Honors, Industrial Design
Skills
Strategy • Product vision, strategy, and roadmaps. Service design, journey mapping, video production, workshop facilitation. Mindsets/personas and storyboarding.
UX • Defining systems through interaction models and information architecture diagrams.
Interaction flows with wireframes and high fidelity comps in Sketch/Figma. Design language system documentation. Layout, typography, content strategy, localization.
Motion design and prototyping in InVision, Principle, After Effects.
Research • Ethnographic research, user interviews, usability testing, surveys, and competitive analysis. Human factors and accessibility.