Experience

Senior UX Designer, Medical Devices • Verily
Jul 2020—Now

Leading product definition for ML-powered surgical hardware & software product ecosystem. Engaged with with User Research, Product Management, and Clinical teams to conceptualize, prototype, and evaluate new product solutions.

UX Designer, Hardware • Google
Feb 2019—Jul 2020

UX design for Pixel Buds & other wearable products. Design strategy for AI & multi-device hardware experiences.

Senior Designer • Matter & Fjord
Jan 2017—Jan 2019 (Matter acquisition 2018)

Connected Product Group UX Lead, coordinating long-term engagements across strategy, UX, research, visual, and industrial design. Designed, built, and launched a connected hardware product within 9 months. Key clients: Carnival Cruises, Adero, American Girl.

Product Designer • Jawbone
Jan 2015—Dec 2016

Design Lead for UP health platform. Used user research, sensor data, and behavioral science to develop a new design language system, data visualizations, and product roadmaps across app and hardware. Experiences resulted in measured positive health outcomes for users.

Contact

San Francisco, CA
eriklack@gmail.com
eriklack.com

Education

Rhode Island School of Design
BFA with Honors, Industrial Design

Skills

Strategy • Product vision & roadmapping, service design, user journey mapping, video production, workshop facilitation. Mindsets/personas and storyboarding.

UX • Defining systems through interaction models and information architecture diagrams.

Interaction flows with wireframes and high fidelity comps in Sketch/Figma. Design language system documentation. Layout, typography, content strategy, localization.

Motion design and prototyping in ProtoPie, Principle, After Effects.

Research • Ethnographic research, user interviews, usability testing, surveys, and competitive analysis. Human factors/Accessibility.