Experience

Senior Designer, Fjord  Jan 2018—Now
Delivering connected product experiences as UX Design Lead in the Connected Products Group created after Matter’s acquisition in late 2017.

Integrated with a start-up client to design, build, and launch a connected hardware product in less than a year. Worked as Design Lead coordinating strategy, UX, visual, and industrial design tracks of work from vision through production.

Designer, Matter • Jan 2017—Dec 2017
Worked on a long-term engagement with Matter’s largest client to design digital, physical, and service experiences for the hospitality industry. Focused on developing a unique, branded visual and interactive system.

Implemented patterns across a broad suite of experiences while coordinating with client, design, and engineering partner agencies to bring the products to market.

Product Designer, Jawbone •Jan 2015—Dec 2016
Design lead in a cross-functional team focused on using behavioral science to increase user engagement across app and hardware. Worked on strategy, UX, and visual design, including developing a new design system and creating data visualizations. 

Contact

San Francisco, CA
elack@risd.edu
eriklack.com

Education

Rhode Island School of Design
BFA with Honors, Industrial Design

Skills

Research • Ethnographic research, surveys, user interviews, usability testing, and competitive analysis. User journeys, personas/mindsets, and storyboarding.

UX • Interaction models, information architecture, wireframes, system definition, prototyping, and ADA/human factors.

Visual • Layout, typography, color theory, branding, content strategy, motion design, and design language system documentation.

Tools • Mac & PC. Adobe CC Apps. Keynote, Sketch, After Effects, Principle, and InVision. Advanced knowledge of DSLR cameras and photo/video post-production.